FREQUENTLY ASKED QUESTIONS
Please have a read through some of the common FAQ's we receive from clients. If you have any other questions (even random ones), we are happy to answer anything you need to know. Email email@example.com, call the office on 020 7033 9006 or bring a list of questions to your site visit and we will work our way through your questions with you. Please also take a look at our comprehensive event manual for Kachette which can be downloaded here.
Venue Bookings at Kachette
When can we come and have a look at Kachette?
Kachette viewings are available Monday to Friday 10:00am to 6:30pm subject to venue availability.*
*Please note - Weekend viewings are not possible.
How long can we provisionally hold a date?
We can provisionally hold dates until another client enquiries about the date. When holding a date we will inform you whether you are the first pencil (1st option), or second pencil (2nd option) on that date.
We operate a first-come, first-served policy with regards to putting any pencils on dates. If you are 2nd option on a date and ready to put down a deposit and sign a contract, and the 1st option cannot do so within 24hrs, then you can secure the date.
Please note, we do not take any pencils for December dates.
What deposit do we have to pay when we confirm a date?
To secure your booking we will require a signed contract and 50% of the dry-hire fee. The dry-hire balance will be required one month before your event. Any production costs (security, waste collection, refundable damage waiver) need to be paid 14 days before your event.
What is included with venue dry hire?
Included in Kachette dry hire fee:
Venue hire from 10am to midnight
Late extensions or early venue access available for an additional fee
Courtyard (for loading and catering only)
PA system in Studio 1 and 2
Basic lighting in Arch 1 and 2
100Mb dedicated fibre internet service (symmetrical)
Access to container for storage during live event
Post event cleaning
What is not included with venue dry hire?
Event furniture. We can help with furniture suppliers for anything you need.
Bar structure, bar staff and alcohol. We can help with suppliers for anything you need. If you want to manage your own bar, you can hire in a bar structure and BYO alcohol and non-alcoholic drinks. One of your bar staff will need to have a personal licence. Alternatively, you can speak to one of our caterers to discuss a bespoke catering and bar package.
Catering. We can help with catering suppliers for anything you need or you can source your own catering supplier and catering staff.
Event specific lighting and projectors. Event lighting and projectors can be hired direct from Shoreditch London. We can also get you in touch with a lighting & AV supplier for anything else you need.
Waste removal. Waste removal is priced at £45 per large bin (+VAT). Events usually have 2 large bins worth of waste so the average cost for waste collection is £108 inclusive of VAT.
Event staff. Its essential that you have an event manager on site to manage your event. This will ensure all deliveries arrive on time and everything runs smoothly for your event. We can recommend experienced event managers who have worked on previous events. You may also wish to hire additional staff to help manage your event day including toilet cleaners, a cloakroom attendant or bar/catering staff if they are not provided by your caterer or bar supplier.
What else is required with my venue booking?
All events at Kachette must have Public Liability Insurance and SIA security.
The average cost for public liability insurance at Kachette is between £80-£100. Subject to opening hours, the number of guests attending and your insurer. Documentation for the insurance must be given to the venue at least a week before your event date. Please ask if you have any questions.
SIA security is required for all events at Kachette as part of our premises licence. Security must be booked directly through Shoreditch London. All events open after 8pm require three security guards on site. One SIA security guard will need to be on site 30 minutes before guests arrive. Two or three security security guards will be on site during your live event and one security guard will be required to stay back during the pack-down to ensure all guests and event staff leave the venue safely.
The average cost for SIA security at events is £600 to £750 inclusive of VAT (price varies according to opening hours). We can quote you security costs once we know your opening hours and guest numbers. SIA security rates will be included in your production invoice which must be paid in full 2 weeks from your event.
Do we have to pay a venue damage deposit or damage waiver?
Yes, all event bookings at Kachette are required to pay a refundable damage waiver of £1500. This will be returned to you one or two working day after your event. If there is any damage to the venue, any deductions from your £1500 will be discussed with you then taken off your damage waiver.
Venue damage at events is rare but on occasion we have had minor damages to the venue like a broken bathroom mirror. Other deductions that we may take from your damage waiver are last minute expenses like an extra bar staff member that was booked on your event day, additional pack down hours or if there is more waste to remove from the venue than the usual two full bins.
Is it possible to get a late extension for our event?
Yes, Kachette is licensed until midnight but late extensions are available for an additional fee of £300 per hour (+VAT) for each extra hour you want to stay open. We will need to apply for a temporary event notice (TEN) with Hackney Council which can take 2-4 weeks. For the TEN application, we will need contact details for any DJ's or bands performing in the venue.
What is the maximum capacity of seated / standing guests we can have for an event?
Kachette can accomodate:
330 standing for a two room event (whole venue booking).
180 standing guests (for events is Arch 1 only)
Theatre / conference or seated reception
90 guests Arch 1 left
65 guests Arch 1 right
100 conference Arch 2
80 guests Arch 1 left
60 guests Arch 1 right
115 guests Arch 2
Catering & Bar
Do you allow external caterers?
Yes, we allow external caterers. Shoreditch London also work with a range of preferred suppliers who regularly cater for events at Kachette. Our preferred caterers offer a wide range of options; from sharing platters and street food, to more traditional 3-course sit down meals.
Where can the caterers setup?
We have designated catering area in the courtyard. Caterers can setup self contained catering marquee's or operate out of street food vans. We hire courtyard kitchen facilities which caterers can setup in if required for £200 (+VAT) which include a marquee and power distro.
Do you allow cooking inside the venue?
Most events at Kachette are fully catered outside. We allow cold food preparation, bain-maries or food reheating inside the venue but any gas cooking or ovens are to be setup outside as there is no kitchen facilities or ducted ventilation setup indoors.
Is there a corkage fee or a minimum spend on food or beverages?
We do not charge any corkage or buyout fees for external catering. Catering terms are subject to the conditions of your caterer.
Can we bring our own alcohol?
Yes, it’s possible to provide your own alcohol. Please note the provision of alcohol on the day must be managed by someone with a Personal Licence (bar staff, not a guest).
What times does the venue’s premises licence allow the consumption of alcohol?
Kachette is licensed from 10am until midnight.
It is possible to extend the licence after midnight by applying for a Temporary Event Notice up to 3am for £300(+VAT) per hour. Please note we only have a limited amount of these applications per year.
Logistics & Access
What time can we access the venue?
Kachette can be accessed from 10am on your event day. All deliveries need to arrive during venue access times unless previously arranged.
Where do we load in / out for our event?
Kachette has loading access and on site parking for up to 2 cars during loading times. Large trucks can also load and drop off deliveries but all vehicles need to be off site one hour before guests arrive. Coordinate with the venue production manager and your on site event manager to confirm loading and setup times for all suppliers.
Kachette's loading bay can be accessed via Drysdale Street N1 6NA. The first roller shutter on your left coming from Kingsland Road. Roller shutter dimensions: Width: 3.6m; Height: 3.5m
Is there any on site parking at the venue during live events?
There is no on site parking during live events so please make sure all guests are aware and are given information on local car parks.
When does everything need to be out of the venue?
2 hours pack-down is included with the venue hire. All caterers and external suppliers must pack-up and vacate the venue during this time. Any large items like furniture (tables / couches / seats) or bar structures must be collected that evening. This is the standard procedure with most suppliers which include delivery and collection in their hire rates.
Kachette cannot accept any responsibility for collections of equipment remaining on the premises after the event and we may charge for storage of these items after the event venue hire.
Late collections can be arranged with the events office at an additional hourly cost. Anything before or after this time will be considered overtime.
For more information on deliveries and collections, please ask Kachette's venue Production Manager Kate Barnard.
Does the venue have disable access and facilities?
Kachette has 2 steps at the Old Street entrance. Any disable patrons wishing to attend an event can call the venue or event promotor before attending and an access ramp can be hired for the event. Alternatively, ground level access can be arranged through the rear of the venue entering through the Drysdale entrance.
Kachette has one access toilet facility in Arch 1.
Still have questions ?